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 Welcome to Customer Service
At Jefferson Energy, we're dedicated to exemplary service and unparalleled quality. And, as always, our customer service staff is ready to help you with all your energy needs. Whether you require residential service, commercial service, or a personal home energy audit, we're here to help you every step of the way. If you have any questions concerning current or future energy needs. . . just give us a call! |
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Applying for Service
You may apply for service at any of Jefferson Energy Cooperative’s area offices between the hours of 8:00am and 5:00pm Monday through Friday.
Jefferson Energy’s main office in Wrens, GA offers drive through service until 7:00pm Monday through Friday.
In most cases we offer same day service for applications at existing locations
received before 10 AM. Applications received after 10 AM will be serviced the
next business day. (Some restrictions may apply) . If
you are not able to come into the office, in most cases we can fax or mail an
application for service to you.
For locations that have never had electric service, please contact us as soon as possible to allow our Operations department to schedule your connection without unnecessary delays.
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Billing Programs
At Jefferson Energy, we are pleased to offer several billing services to suit your needs. These include levelized billing, automatic bank draft, and our Senior Citizen Billing Cycle. We also accept Visa and Mastercard.
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Payment Centers
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Our Headquarters
3077 Highway 17 North
Post Office Box 457
Wrens, GA 30833
Tel: (706) 547-2167
Fax: (706) 547-5075 |
OFFICE HOURS
8:00 A.M. to 7:00 P.M.
Monday through Friday |
| OTHER AREA OFFICES |
Louisville Office
851 Peachtree Street
Tel: (706) 547-2167
OFFICE HOURS
8:00 A.M. to 5:00 P.M. (Closed 1-2 PM)
Monday through Friday |
Richmond County Office
3106 Hwy. 88
Tel: (706) 592-4531
OFFICE HOURS
8:00 A.M. to 5:00 P.M.
Monday through Friday |
Thomson Office
1002 Wrens Highway
Tel: (706) 595-2447
OFFICE HOURS
8:00 A.M. to 5:00 P.M. (Closed 1-2 PM)
Monday through Friday
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TOLL FREE EMERGENCY SERVICE NUMBER
1 (877) 533-3377
24 hour Dispatching Daily
In case of an emergency please call us at the 800 number listed above. We have dispatchers on duty 24-hours a day. Be prepared to give the name in which the account is listed and the map location number if possible. This information is shown on every electric bill. We suggest posting this information near a phone in your home.
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